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Returns

RETURN POLICY

  • Must return within 14 days of date received for Credit or Exchange.
  • Items must be unwashed and unworn with original tags attached.
  • If footwear was received in a box, it must be returned with that original box.
  • Clearance Items, Swim/Intimates, Handbags, and Fashion Jewellery are FINAL SALE and not eligible for returns or exchange.
  • You will be responsible for covering shipping charges on all returns.
  • If the return is due to a manufacturer's defect, we will reimburse your return shipping cost.

If you have any questions please e-mail us at info@ninewaves.comĀ 

All returns are to be sent to the following address:

Nine Waves
Attention: Online Return
457 Campbell St
Lucknow, Ontario
N0G 2H0